Dorset's premier provider of First Aid and Health and Safety Training.

Call us on: 01202 245709

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    About First Class First Aid


In line with latest HSE Requirements, we are still required to deliver Industry Compliant, Workplace First Aid & Fire Training in order to maintain the safety of the current workforce. Workplace First Aid is classed as an "Essential requirement" by the HSE under FAW Regulations 1981. To reassure all those training with us, we want you to know that although restrictions have now been removed, our aim is to maintain a CAUTIOUS approach to our training for the foreseeable future. We continue to offer/provide free face masks for participants to wear if necessary whilst on our training as part of our robust COVID-19 Policy. We also provide individual disposable face shields, for CPR and use 70% alcohol disinfectant on all of our equipment. We will even offer you a free temperature check on arrival if we feel the need or you or your fellow participants would like one!

Training at your site of work can also give you reassurance and the benefit of knowing that you are reducing the risks of mixing with others while in the comfort of your own surroundings. Contact us for a tailored quotation, totally bespoke to cover your concerns, requirements and needs. We want you to know that we will not let down our guard in our ambition to keep all of our customers and attendees safe and that we will continue to take the COVID-19 infection outbreak and any others very seriously. We continue to highlight some of the measures we have in place in order to maintain the continued safety and welfare for all of our participants who train with us. This list is not exhaustive and there are many more systems in place and things we do to protect the safety of all concerned. Feel free to call us and we can discuss these with you.

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  • I wanted to tell you personally how good the course was. An excellent instructor & I thought the whole operation was really proffessional. I appreciated the nice touches of sweets, pens and face sheilds on the table. Great course - Highly recommended to others. Posted: Q Gould - Q E School

  • Tony knew his stuff, engaging, humorous and a very good accommodating trainer. The first course I've enjoyed in a long time! The 3 days flew by and enjoyed every minute. Thanks for keeping me entertained and awake. That's quite a feat. Jo Timley

  • A really well presented course. The course flew by and I was surprised how much I enjoyed the week. Posted By: Mrs G Chapman - Paulton's Park

  • Ray was good fun and made it easy to learn, who knows where he gets his energy from to keep us that entertained all week. Excellent teacher, interesting and entertaining - much better than previous I have attended (name mentioned) Posted By: Mr Dan Brooks-Nunne

  • Thanks you Tony for making the day such fun and all the extra help - I could not have done it without you, you're a star. Great course!

  • Look forward to doing my next course with your company - excellent fun. I will never forget the first aid impressions as long as I live - Ray you are a one off!

  • Thank you for making the course syllabus relevant to my staff and for your extra help and advice. A very good course delivered by an excellent trainer. Posted Mr Dean White

  • The instructors were up for it from the start and really in touch with those in the group and made it an easy relaxed environment to learn. A very useful day. Excellent knowledge, teaching and pace - Good fun. Posted by: Jo Frampton

  • First Class First Aid made it easy from the start. We just chose a date and a venue and they turned up and delivered an excellent quality course for a fraction of the cost of our previous providers. Thanks for the pens and face shields. Posted: Rob Jones

  • We will never look elsewhere again. "They're not joking it is First Class First Aid!" Very reliable, efficient company - will use again and again! Posted by: Francine Crook - Autism Wessex

  • 2 excellent instructors on the course this week, very knowledgeable and made it fun to learn - thank you so much!   

About Us

First Class First Aid About Us

Highly Quality, Accredited First Aid Training Since 1997.

First Class First Aid are an independent  First Aid Training Provider, who have been previously approved by Qualsafe Awards who are an Awarding Organisation recognised by Ofqual.

First Class First Aid aim to deliver exceptionally high quality, low cost, effective & practical workplace first aid training that meets the requirements of the First Aid at Work Regulations 1981. At the same time we feel that making all participants totally comfortable in the classroom environment is an absolute must hence why we go to great lengths to present our training in a relaxed but motivational and effective way where no one is made to feel uncomfortable.

As a regulated First Aid training provider, who take their responsibilities seriously, we also adhere to the latest government guidance "Principles for Health". This guarantees that all customers receive the highest quality and most up to date and effective training in the industry delivered by the most highly qualified, experienced and friendly trainers.

Operating from a variety of venues across Dorset gives us the ability deliver bookable First Aid training courses in Bournemouth, Poole, Christchurch, Ferndown, Wimborne, Wareham and surrounding areas with ease. First Class First Aid Training deliver training to individuals in addition to being able to arrange tailor made training for larger groups. Having the ability to deliver onsite training on a nationwide basis and having the capacity to service our customers training requirements anywhere in the UK is also an advantage. 

During the last 24 years of operation, FCFA have undertaken many training contracts with numerous businesses. Some our our larger customers include The Ministry of Defence, BAE Systems, Southern Energy, Homebase, B & Q, and the Devere Hotel chain. This is in addition to numerous schools, colleges and county councils which have us return time after time.  

First Class First Aid are based in Poole in Dorset and have over 24 years experience in the delivery of industry compliant First Aid, Health & Safety and Defibrillation training courses. Since 2012, we have expanded our course base to include Manual Handling, Fire Warden & Fire Awareness training.


Low Cost, High Quality, Stress Free Training

Low cost, high quality, training is our motto which will always be instructed in a relaxed and enjoyable atmosphere by highly qualified, experienced and CRB vetted instructors. We deliver our training in some of the finest quality hotels on the south coast. All courses include free refreshments to include tea, coffee, mineral water, biscuits and jelly babies/sweets. This is addition to a personal first aid manual, 3 year certificate and  complimentary pen on all courses!

Our delivery is always as lively, realistic and practical as possible, with an emphasis on hands on training without the need for undue pressure. Only the best equipment is used which include a high ratio of resuscitation manikins per delegate. No more nervously waiting your turn to carry out CPR with everyone watching!

To relax and inform the class further, we also use a variety of high quality audio and visual aids in addition to numerous props which adds to the enjoyment of our training.


On successful completion of one of our courses, delegates are awarded a recognised A4  certificate normally valid for 3 years.

Please don't forget that we can tailor our First Aid and Fire Marshal training to suit the particular work environment. For your convenience, dates, times and duration are all flexible and courses can be held at your venue for a significant reduction in price.

We look forward to hearing from you and transforming your training experience!

Our customers

  • Purbeck Council logo

  • Poole Council resuscitation training

  • Odeon Logo

  • Dorset Council 1st Aid training

  • David Lloyd 1st aid Training

  • NHS - First aid training logo