Dorset's premier provider of First Aid and Health and Safety Training.

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Information on Corona (COVID-19)

Updated: March 2022

We are pleased to announce since the removal of all restrictions we are continuing to offer a cautious approach to our planned face to face on-site and off-site First Aid & Fire training courses. We continue to deliver training as normal with the following adaptations included as and when required. 

All training courses are now delivered with enhanced additional safety measures which, based on Restrictions/Risk Assessments at the time, may include social distancing, temperature checks, and the use of face coverings when needed. Sanitisers and medical grade face masks will continue to be offered  free of charge by FCFA to all those who wish to wear them. FCFA will always follow the latest or exceed COVID-19 requirements.

First Class First Aid take the Health, Safety and welfare of our course attendees seriously and constantly review our standards. We have produced the following information to reassure all attendees that we take all infections, to include COVID-19, very seriously. The following processes and procedures have been put  in place in order to protect the continued safety and welfare for all of our participants who train with us. This information will be updated frequently in line with the very latest advice and our own ongoing daily assessment of the situation.

For the continued safety of all of our customers and trainers alike, and to prevent the spread of any potential infection to include COVID-19, we reserve the right to implement the following strict training practices, policies and processes. This covers the preparation and delivery of all of our training sessions. This includes but may not be limited to the following:

  • On booking, we will send you clear information and advice entitled "Managing The Risk of Coronavirus (COVID-19) For Course Participants"              

  • Clear information will be displayed prior to and in the training area in regard to COVID-19. This includes the processes and behaviour required of all participants on arrival and during our training. This is in line with your joint responsibility and our duty of care.                                                       

  • Participants on arrival showing any signs of illness or infection, no matter how mild, or during the course that we feel may pose a danger, will be withdrawn from the training and a free course transfer will be offered. We also advise that if anyone in your household is showing symptoms of infection then you consider isolating yourself from the course. All candidates will also be temperature checked on arrival and monitored throughout the course.

  • We are monitoring the latest developments on COVID-19. Social distancing may be implemented on our training courses. We will do all we can to ensure  maximum space between students as often as is possible including when seated and during practical exercises. All students will also be offered medical face masks to wear (free of charge) where applicable. Face masks may required to be worn during the brief period where participants may have to work within close proximity to one another or where other students feel comfortable for you to do so.
  • All of our manikins and training equipment are disinfected with Trionic/Alcohol wipes (70%) prior to each training session in line with the very latest HSE & Resuscitation Council UK Guidance. Face shields are provided as an added safeguard for individuals to use if required.

  • All working surfaces are disinfected prior to arrival. Course delegates are required to wash thier hands with soap and warm water prior to entering the training room. They are reminded to use our sanitisers, alcohol wipes, and tissues if needed on a regular basis. Should a course participant break the hygiene protocol then they will politely be requested to wash their hands and disinfect appropriately.

Our requirements, which reduce the risk of spreading the COVID-19 infection, are informed directly by NHS England, The World Health Organisation (WHO), The Health and Safety Executive (HSE) and other professional training organisations. These are monitored daily and are reviewed and updated when required.

Information to read before attending.   Managing the Risk of Coronavirus (COVID-19) for Course Participants.

  • If you appear, or  have been confirmed to be showing a temperature of above 37.8C, or have any symptoms typical of flu, cough, cold, loss of taste, general illness or have been in close contact with somebody who has had or has good reason to believe they may have had the COVID-19 infection, then the person concerned should self-exclude form the course. In these circumstances there will be no cancellation charge and you will be offered a mutually convenient/alternative date to rebook when you are clear of any suspected virus.

  • If you exhibit any signs of illness on arrival, or during the training, the course instructor's decision is final on whether to isolate you from the course. There will be no cancellation charge applicable and a mutually convenient time can be arranged to continue when safe to do so.

  • As a safeguard, all students are politely requested to wash their hands thoroughly with soap and warm water for 20 seconds in the restrooms provided prior to attendance on the course and frequently between activities when instructed to do so. We also ask all students to respect  the personal space of those around you and social distancing, if in force at the time, will be maintained. All students may also be prepared to wear a face mask where required or if requested. This may be particularly beneficial when working in close proximity to other students, particularly if those concerned feel vunerable or are requested to do so by other students who may feel at risk. FCFA provide/offer face masks free of charge to all students.

  • Alcohol wipes/hand gels/hand soap and tissues are also provided in the training room for your comfort, health and reassurance while you are with us on our training. According to WHO, washing with warm soapy water is the most effective method of hand sanitising.

Managing the Risk of Coronavirus (COVID-19) for Course Organisers.

CPR Training

For your information, The Health and Safety Executive (HSE) has provided the following guidance in connection with the current proportionate level of infection control when training in Cardiopulmonary Resuscitation (CPR) using manikins for which First Class First Aid comply with as follows:

  • Replacement and disposal of lungs and airways in all manikins after each training session.

  • Wiping the face of the manikin with disinfectant (70% Alcohol) wipes after each and in between students. Participants may use individual face shields  if they so wish which should be disposed of safely at the end of the session.

  • Washing manikin faces with an appropriate disinfectant solution (Trionic scrubbing) after completion of each training session.


Useful links:

NHS England

Hand washing video

What is Corona Virus (COVID-19) - Video

Ray & Tracy Venner.
Managing Directors - First Class First Aid Training Partnership