Dorset's premier provider of First Aid and Health and Safety Training.

Call us on: 01202 245709

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In line with latest HSE Requirements, we are still required to deliver Industry Compliant, Workplace First Aid & Fire Training in order to maintain the safety of the current workforce. Workplace First Aid is classed as an "Essential requirement" by the HSE under FAW Regulations 1981. To reassure all those training with us, we want you to know that although restrictions have now been removed, our aim is to maintain a CAUTIOUS approach to our training for the foreseeable future. We continue to offer/provide free face masks for participants to wear if necessary whilst on our training as part of our robust COVID-19 Policy. We also provide individual disposable face shields, for CPR and use 70% alcohol disinfectant on all of our equipment. We will even offer you a free temperature check on arrival if we feel the need or you or your fellow participants would like one!

Training at your site of work can also give you reassurance and the benefit of knowing that you are reducing the risks of mixing with others while in the comfort of your own surroundings. Contact us for a tailored quotation, totally bespoke to cover your concerns, requirements and needs. We want you to know that we will not let down our guard in our ambition to keep all of our customers and attendees safe and that we will continue to take the COVID-19 infection outbreak and any others very seriously. We continue to highlight some of the measures we have in place in order to maintain the continued safety and welfare for all of our participants who train with us. This list is not exhaustive and there are many more systems in place and things we do to protect the safety of all concerned. Feel free to call us and we can discuss these with you.

Please read full information here

Privacy and Cookie Policy

Why we collect your Data

Why we collect your Data

We want to give you the best possible experience when visting

The data we hold about you helps us to understand if our website is performing well for you on different devices and guides us in improving the website experience.

We also use data to understand where our customers are coming from so if we choose to advertise we can measure whether it works for us.

In additon, when customers complete an online booking we use your name and address details to process your request and invoice you for your booking.

How we collect your data

We collect data in a number of ways. We use Google Analytics which gives us insights into where users originate from and to do this Google will store cookies on your device used to view the website. As with all websites basic web Cookies are also used to log sessions on our website. We also save your submitted form information. Please see below.
  • We will never share your data with third-parties
  • We will never retain your payment information.
  • We will never sell or monetise your data
  • We give you control over your data and preferences
  • To store everything we hold about you securely
If you would like to have some or all of your data removed please contact us and we will delete it.
Cookies and Google Analytics

Cookies and Google Analytics

Cookies stored on your computer or device will be used to help understand how you found and if we can understand ways to enhance your shopping experience once on our website.
Contact forms and completed orders

Contact forms and completed orders

Customers email addresses, name, address and telephone number entered and submitted onto the booking page are retained on a web server which is situated behind a firewall. Booking details are also retained on our office computers which use anti-virus software.
Our duty and your right to remove your data.

Our duty and your right to remove your data.

If for any reason there was a data breach of any kind we would advise you straight away. If you would like to remove your data from our webserver and office computers please contact us and we will do so as a matter of urgency.
Data storage

Data storage

When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.

These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:

When not required, the paper or files should be kept in a locked drawer or filing cabinet.

Employees will make sure paper and printouts are not left where unauthorised people could see them, like on a printer.

Data printouts will be shredded and disposed of securely when no longer required.

Data will be protected by strong passwords that are changed regularly and never shared between employees.

If data is stored on removable media (like a CD or DVD), these will be kept locked away securely when not being used.

Data will only be stored on designated drives and servers, and should only be uploaded to an approved cloud computing services.

Servers containing personal are sited in a secure location away from general office space.

Data should be backed up frequently.

All servers and computers containing data will be protected by security software and a firewall.

Privacy Policy of

Ray Venner - Owner and Data Controller

First Class First Aid Training

16 Middlebere Crescent

Hamworthy, Poole, Dorset BH16 5BG