Dorset's premier provider of First Aid and Health and Safety Training.

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    First Aid Courses


In line with latest HSE Requirements, we are still required to deliver Industry Compliant, Workplace First Aid & Fire Training in order to maintain the safety of the current workforce. Workplace First Aid is classed as an "Essential requirement" by the HSE under FAW Regulations 1981. To reassure all those training with us, we want you to know that although restrictions have now been removed, our aim is to maintain a CAUTIOUS approach to our training for the foreseeable future. We continue to offer/provide free face masks for participants to wear if necessary whilst on our training as part of our robust COVID-19 Policy. We also provide individual disposable face shields, for CPR and use 70% alcohol disinfectant on all of our equipment. We will even offer you a free temperature check on arrival if we feel the need or you or your fellow participants would like one!

Training at your site of work can also give you reassurance and the benefit of knowing that you are reducing the risks of mixing with others while in the comfort of your own surroundings. Contact us for a tailored quotation, totally bespoke to cover your concerns, requirements and needs. We want you to know that we will not let down our guard in our ambition to keep all of our customers and attendees safe and that we will continue to take the COVID-19 infection outbreak and any others very seriously. We continue to highlight some of the measures we have in place in order to maintain the continued safety and welfare for all of our participants who train with us. This list is not exhaustive and there are many more systems in place and things we do to protect the safety of all concerned. Feel free to call us and we can discuss these with you.

Please read full information here

  • I wanted to tell you personally how good the course was. An excellent instructor & I thought the whole operation was really proffessional. I appreciated the nice touches of sweets, pens and face sheilds on the table. Great course - Highly recommended to others. Posted: Q Gould - Q E School

  • Tony knew his stuff, engaging, humorous and a very good accommodating trainer. The first course I've enjoyed in a long time! The 3 days flew by and enjoyed every minute. Thanks for keeping me entertained and awake. That's quite a feat. Jo Timley

  • A really well presented course. The course flew by and I was surprised how much I enjoyed the week. Posted By: Mrs G Chapman - Paulton's Park

  • Ray was good fun and made it easy to learn, who knows where he gets his energy from to keep us that entertained all week. Excellent teacher, interesting and entertaining - much better than previous I have attended (name mentioned) Posted By: Mr Dan Brooks-Nunne

  • Thanks you Tony for making the day such fun and all the extra help - I could not have done it without you, you're a star. Great course!

  • Look forward to doing my next course with your company - excellent fun. I will never forget the first aid impressions as long as I live - Ray you are a one off!

  • Thank you for making the course syllabus relevant to my staff and for your extra help and advice. A very good course delivered by an excellent trainer. Posted Mr Dean White

  • The instructors were up for it from the start and really in touch with those in the group and made it an easy relaxed environment to learn. A very useful day. Excellent knowledge, teaching and pace - Good fun. Posted by: Jo Frampton

  • First Class First Aid made it easy from the start. We just chose a date and a venue and they turned up and delivered an excellent quality course for a fraction of the cost of our previous providers. Thanks for the pens and face shields. Posted: Rob Jones

  • We will never look elsewhere again. "They're not joking it is First Class First Aid!" Very reliable, efficient company - will use again and again! Posted by: Francine Crook - Autism Wessex

  • 2 excellent instructors on the course this week, very knowledgeable and made it fun to learn - thank you so much!   

Level 3 Award in First Aid At Work

This course meets HSE guidelines for the purposes of the First Aid at Work Regulations 1981.
First Aid at Work, also known as "FAW" can also be delivered as an Ofqual accredited/regulated level 3 qualification and is a workplace first aid course. 

Training is usually delivered over 3 days/18 hours to qualify you as the First Aider in the workplace.
Training days do not have to be consecutive but must be a minimum of 4 hours per session. Workplace First Aid at Work training courses in Bournemouth, Poole & Dorset fill very quickly and early booking is advised.

Who should attend?
This course is particularly suited for medium/high risk organisations or for those with a large number of employees.

What you will learn?
This course covers all aspects of First Aid and meets the requirements of the Health & Safety (First Aid) Regulations 1981. The course is suitable for those staff who must obtain a First Aid At Work certificate (FAW) and become designated First Aiders in their workplace. The aim of the course is to equip delegates with the essential knowledge and practical experience to enable them to carry out first aid in the workplace. Delegates learn vital skills by participating in unique practical exercises.

Course Content:

  • The duties of the first aider.
  • Health and safety administration.
  • Handling an incident and developing an action plan.
  • Initial assessment of the casualty.
  • Recognition and treatment of illness.
  • Disorders of the breathing and respiratory system.
  • Wounds and bleeding and the circulatory system.
  • Dressings and bandages.
  • Head injuries and the causes of unconsciousness.
  • Cardio-pulmonary resuscitation (CPR).
  • Respiration and asphyxia.
  • Burns and scalds.
  • Eye injuries and conditions.
  • Effects of heat and cold on the body.
  • Muscle, joint and bone injuries.
  • Spinal injuries.
  • Electric shock.
  • Poisoning.
  • Casualties overcome by gas or fumes.
  • Transportation of casualties.
  • Client specific subjects including diabetes, epilepsy, etc.
  • AED awareness training.


Course duration
Meets HSE guidelines for First Aid at Work - Can also be Ofqual regulated/accredited and is a course of three days/18 hours.

Additional charges/arrangements apply if you require a regulated level 3 certificate - Please contact us

By the end of the course the delegate will be able to:

  • Act safely, promptly and effectively in order to treat a range of injuries and illnesses in the workplace.
  • Use first aid equipment.
  • Understand employer duties and legislation.
  • Be aware of current first aid protocols.
  • Maintain first aid records.


Ongoing assessment will take place throughout the course which may include a final multiple choice question paper. On successful completion of the course, delegates will be awarded a recognised First Aid at Work certificate which is valid for three years from the date of issue. In order to revalidate this award the person concerned will have to complete a First Aid at Work Requalification course (FAW R) prior to expiry.


Per Delegate £230.00+vat Costs are per delegate and include a personal reference manual, assessment and 3 year certification.

Training a small group in first aid can significantly reduce your overall cost per delegate. We aim to beat any for like for like training quotation. Please contact us.
3 - 8 Delegates Contact us for a tailored quotation.
9 - 12 Delegates Contact us for a tailored quotation.

2 or Less Delegates

Onsite Training



Annual Skills Update Training is recommended by the HSE every 12 months for all qualified first aiders in order that they remain competent throughout the validity of their qualification. This is to prevent skills fade and is in addition to the original course of training.

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Our customers

  • Purbeck Council logo

  • Poole Council resuscitation training

  • Odeon Logo

  • Dorset Council 1st Aid training

  • David Lloyd 1st aid Training

  • NHS - First aid training logo